Subject: 23605994-Ari Lennox-17/12/2019-Electric Ballroom, London, GB-Fan Seller-Tickets lost in transit
From: Pravesh Singh <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Date: Tue, 17 Dec 2019 03:23:30 -0700 (MST)

Hi Ashwani, 

With reference to T ID: 23605994, Buyer is chasing us for the tickets as event is only 9 hours away. Shipping team has confirmed that tickets have been lost in transit and advised to replace the order. Buyer is requesting for the refund. 

Can you please review and confirmed if we can refund the buyer here. 

Kind Regards, 
Pravesh