Subject: RE: URGENT 3772394 - Ghetts - 13/12/2019 - 18:00 (Local) - Birmingham - GB - Event Postponed.
From: Nikolas Su <[email-masked]>
To: Danielle Whyte <[email-masked]>, India Inbox <[email-masked]>, On-call Data Management <[email-masked]>
Cc: Pravesh Singh <[email-masked]>, Ritesh Sinha <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 13 Dec 2019 15:24:27 +0000

Duplicate events are merged.

Cheers,
Nikolas Su
Event Data Management
Skype: [email-masked]<mailto:[email-masked]>

From: Danielle Whyte
Sent: Friday, December 13, 2019 1:46 PM
To: Nikolas Su <[email-masked]>; India Inbox <[email-masked]>; On-call Data Management <[email-masked]>
Cc: Pravesh Singh <[email-masked]>; Ritesh Sinha <[email-masked]>; [email-masked]
Subject: Re: URGENT 3772394 - Ghetts - 13/12/2019 - 18:00 (Local) - Birmingham - GB - Event Postponed.

Hi all,

The buyers of the below 3 EIDs have now been informed of the date change. You can go ahead and merge now.

Kind regards,
Danielle

________________________________
From: Nikolas Su <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 13, 2019 1:32 PM
To: India Inbox <[email-masked]<mailto:[email-masked]>>; On-call Data Management <[email-masked]<mailto:[email-masked]>>; Danielle Whyte <[email-masked]<mailto:[email-masked]>>
Cc: Pravesh Singh <[email-masked]<mailto:[email-masked]>>; Ritesh Sinha <[email-masked]<mailto:[email-masked]>>
Subject: RE: URGENT 3772394 - Ghetts - 13/12/2019 - 18:00 (Local) - Birmingham - GB - Event Postponed.

HI Breda,

Thanks, the event is tagged as rescheduled.

@Danielle Whyte<mailto:[email-masked]> Ghetts December tour is rescheduled to March, events remain valid, could you please notify buyers so EDM can merge afterwards?

3772402

3772390

3772394

Cheers,

Nikolas Su

Event Data Management

Skype: [email-masked]<mailto:[email-masked]>

From: India Inbox
Sent: Friday, December 13, 2019 10:10 AM
To: On-call Data Management <[email-masked]<mailto:[email-masked]>>
Cc: Pravesh Singh <[email-masked]<mailto:[email-masked]>>; Ritesh Sinha <[email-masked]<mailto:[email-masked]>>
Subject: Re: 3772394 - Ghetts - 13/12/2019 - 18:00 (Local) - Birmingham - GB - Event Postponed.

@On-call Data Management<mailto:[email-masked]>

-Tonights event rescheduled

-proof https://help.ticketmaster.co.uk/hc/en-us/articles/360006346593-Cancelled-Altered-Events

https://www.ents24.com/birmingham-events/o2-institute/ghetts/5523898

Kind regards,

Breda

________________________________

From: Ritesh Sinha <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 12, 2019 11:11 PM
To: India Inbox <[email-masked]<mailto:[email-masked]>>
Cc: Pravesh Singh <[email-masked]<mailto:[email-masked]>>
Subject: 3772394 - Ghetts - 13/12/2019 - 18:00 (Local) - Birmingham - GB - Event Postponed.

Hi,

With reference to tid: 22411373, buyer called in, informed that event is rescheduled to 13-03-2019.

What was ordered: Ghettes 13/12/2019 18:00 (Local) at O2 Institute 2 Birmingham, Birmingham, GB.

What was received: Ghettes 13/03/2020 18:00 (Local) at O2 Institute 2 Birmingham, Birmingham, GB.

Website confirming event is postponed: https://www.livenation.co.uk/show/1265934/ghetts/birmingham/2019-12-13/en<https://protect-eu.mimecast.com/s/3gCeCYWBzt3xvvkT01FqG?domain=livenation.co.uk>

                                                                https://www.ents24.com/uk/tour-dates/ghetts<https://protect-eu.mimecast.com/s/etNGCZYDAsMNwwPTjy7Me?domain=ents24.com>

Can you please inform EDM team to investigate further.

Thanks,
Ritesh Sinha

________________________________

From: "Pravesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Ritesh Sinha" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 13 December, 2019 03:56:05
Subject: 3772394 - Ghetts - 13/12/2019 - 18:00 (Local) - Birmingham - GB

Hi Ritesh,

E ID: 3772394

Issue: With reference to T ID: 22411373, Buyer has purchased the tickets for 13th Dec 2019, however she has received the tickets for 13th March 2020. Event hasn't been marked as rescheduled and I have investigated further and found out that this event has been rescheduled for 13th March 2020.

What was ordered: Ghettes 13/12/2019 18:00 (Local) at O2 Institute 2 Birmingham, Birmingham, GB.

What was received: Ghettes 13/03/2020 18:00 (Local) at O2 Institute 2 Birmingham, Birmingham, GB.

External Link : https://www.livenation.co.uk/show/1265934/ghetts/birmingham/2019-12-13/en<https://protect-eu.mimecast.com/s/3gCeCYWBzt3xvvkT01FqG?domain=livenation.co.uk>

                        :https://www.ticketmaster.co.uk/ghetts-birmingham-03-13-2020/event/1F0056B48C264030<https://protect-eu.mimecast.com/s/pwAXC1Wz0tpY00nCphuND?domain=ticketmaster.co.uk>

                        :https://ghetts.com/<https://protect-eu.mimecast.com/s/YlUIC2xAyckw44Ku2sbfE?domain=ghetts.com>

Can you please advise the team to mark this event as rescheduled event.