Subject: Re: CSL Status
From: Parvez Alam <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Cc: Gagan Gupta <[email-masked]>, Pravesh Singh <[email-masked]>
Date: Wed, 11 Dec 2019 23:49:41 -0700 (MST)

Hi Ashwani, 

Thanks for the information. Please ask the agents to login to emails while doing MET going forward. 

Kind Regards 
Parvez Khan 

From: "Ashwani Panicker" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Cc: "Gagan Gupta" <[email-masked]>, "Pravesh Singh" <[email-masked]> 
Sent: Thursday, 12 December, 2019 04:08:46 
Subject: CSL Status 

Hi Parvez, 

Both Gagan and Parvez were in Internal request from 3:30 AM as instructed by Rob to do CM cases. 
Generally we move the status to Internal Request while we do MET or CM. 

Regards 
Ashwani