Subject: Re: 20123244-Florida Georgia Line with Canaan Smith-24/08/2019-Darien Lake Performing Arts Center, Darien Center, US-Broker US-Buyer initiated charge back and reporting RAG now.
From: India Inbox <[email-masked]>
To: Ritesh Sinha <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Tue, 10 Dec 2019 17:00:27 +0000

Hi all

Can you please follow the process here, if buyer claims RAG, please ask for proof

Kind regards,

Breda

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From: Ritesh Sinha <[email-masked]>
Sent: Monday, December 9, 2019 10:57 PM
To: India Inbox <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Subject: 20123244-Florida Georgia Line with Canaan Smith-24/08/2019-Darien Lake Performing Arts Center, Darien Center, US-Broker US-Buyer initiated charge back and reporting RAG now.

Hi,

With reference to tid: 20123244, buyer called in chasing for the refund. Buyer initiated chargeback.

This case was flagged to TL Zack, can you please check for an update.

Thanks,
Ritesh Sinha

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From: "Pravesh Singh" <[email-masked]>
To: "Ritesh Sinha" <[email-masked]>
Sent: Tuesday, 10 December, 2019 02:25:26
Subject: 20123244-Florida Georgia Line with Canaan Smith-24/08/2019-Darien Lake Performing Arts Center, Darien Center, US-Broker US-Buyer initiated charge back and reporting RAG now.

Hi Ritesh,

With reference to T ID: 20123244, Buyer contacted us 2 weeks ago and reported RAG. Buyer initiated charge back and the state is contested. Buyer doesn't have any proof regarding this.

Can you please review this advise how to proceed further in this case.

Kind Regards,
Pravesh