Subject: Fwd: 23546866-The Doobie Brothers & Michael McDonald-28/08/2020 19:00 (Local)-263 day(s), 16 hours away-Minnesota State Fair Grandstand, Saint Paul, US-Broker US-issue( email bounced)
From: Ritesh Sinha <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: Dao Mohammed <[email-masked]>, Kritika Mirchandani <[email-masked]>
Date: Mon, 9 Dec 2019 10:31:48 -0700 (MST)

Hi, 

Can you please work on this case. 

Thanks, 
Ritesh Sinha 

From: "Kritika Mirchandani" <[email-masked]> 
To: "Ritesh Sinha" <[email-masked]> 
Cc: "Dao Mohammed" <[email-masked]> 
Sent: Monday, 9 December, 2019 15:07:58 
Subject: Re: 23546866-The Doobie Brothers & Michael McDonald-28/08/2020 19:00 (Local)-263 day(s), 16 hours away-Minnesota State Fair Grandstand, Saint Paul, US-Broker US-issue( email bounced) 

Hi Ritesh, 

Can you please assign this case to any EN agent in your shift? 
Thank you. 

Kind Regards 
Kritika Mirchandani 

From: "Dao Mohammed" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Monday, 9 December, 2019 14:00:38 
Subject: 23546866-The Doobie Brothers & Michael McDonald-28/08/2020 19:00 (Local)-263 day(s), 16 hours away-Minnesota State Fair Grandstand, Saint Paul, US-Broker US-issue( email bounced) 

Hi Kritikia 

Buyer email is bounced and he has access to his account. 
Preview agent flagged the case in the Doc and they said as the buyer has access to his account he can continue to use his account and create a new one after the event. 
The buyer is from USA and my shift time does not allow me to call there. 

Could you please assign this case to a nightshift agent so that they can call the buyer and inform him about his account. 

My Regards 
Dao