Subject: RE: 23551356-Dubai Duty Free Irish Open 2020 - Friday- 29/05/2020-Mount Juliet Estate & Golf Club, Kilkenny, IE-Broker UK- Seller listed Parking Pass
From: Brian Sexton <[email-masked]>
To: Ritesh Sinha <[email-masked]>, SSLeads <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Sun, 8 Dec 2019 10:50:50 +0000

Hi @SSLeads<mailto:[email-masked]>

The buyer has purchased a parking pass and they want a refund. Could someone please check if this order can be refunded?

Kind regards,
Brian

From: Ritesh Sinha <[email-masked]>
Sent: Sunday 8 December 2019 01:43
To: India Inbox <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Subject: Fwd: 23551356-Dubai Duty Free Irish Open 2020 - Friday- 29/05/2020-Mount Juliet Estate & Golf Club, Kilkenny, IE-Broker UK- Seller listed Parking Pass

Hi,

With reference to tid: 23551356, buyer called in, informed that he has purchased the tickets for an event but it seems to be parking pass.

Seller listed the tickets for:

Section: Friday Parking Pass (Offsite)

At the time of purchase section was not visible to the buyer and same cab be seen in transaction tab. Buyer is refusing to accept the parking pass and want to cancel the order.

Thanks,
Ritesh Sinha

________________________________
From: "Pravesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Ritesh Sinha" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 7 December, 2019 04:03:18
Subject: 23551356-Dubai Duty Free Irish Open 2020 - Friday- 29/05/2020-Mount Juliet Estate & Golf Club, Kilkenny, IE-Broker UK- Seller listed Parking Pass

Hi Ritesh,

With reference to T ID: 23551356, Seller has listed these tickets as Section: Friday Parking Pass (Offsite), buyer contacted and informed that he is not willing to accept parking pass. We also don't sell parking pass on viagogo. Tickets aren't uploaded yet but in the section it says Friday Parking Pass (Offsite).

I had escalated to Seller Support but Shauna.Hedderman returned the case and said this case is not for SS team. Can you please check this and confirm with seller whether they has actual tickets or they have parking pass.

Kind Regards,
Pravesh