Subject: 23542400-National Finals Rodeo-05/12/2019-Thomas & Mack Center, Las Vegas, US-Broker US-Buyer didn't receive the tickets in time.
From: Pravesh Singh <[email-masked]>
To: Ritesh Sinha <[email-masked]>
Date: Thu, 5 Dec 2019 17:26:11 -0700 (MST)

Hi Ritesh, 

With reference to T ID: 23542400, Buyer called and informed that tickets weren't deliver in time and that is why we are unable to go to this event. According to TN (778584680717) tickets were deliver today at 11:11. Buyer informed and I have checked as well venue is 441 mi away from the delivery address, generally it take 9 hours to reach there. 

Buyer is requesting for full refund as he didn't receive the tickets. Buyer informed that on your website it was showing that tickets will be deliver no later than 04/10/2019. 

Can you please check if we can refund the buyer. 

Kind Regards, 
Pravesh