Subject: Fwd: 21942346 - The Darkness - 06/12/2019 - Cambridge, GB - Broker UK - Permission to Replace
From: Ritesh Sinha <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: Rajat Bhardwaj <[email-masked]>
Date: Thu, 5 Dec 2019 10:28:06 -0700 (MST)

Hi, 

Can you please work on this case. 

Thanks, 
Ritesh Sinha 

From: "Rajat Bhardwaj" <[email-masked]> 
To: "Ritesh Sinha" <[email-masked]> 
Cc: "valeria julia" <[email-masked]> 
Sent: Thursday, 5 December, 2019 18:22:10 
Subject: 21942346 - The Darkness - 06/12/2019 - Cambridge, GB - Broker UK - Permission to Replace 

Hi Ritesh, 

Please assign this case to any night shift agent to keep an eye on the shipment as the tickets are now in Spain and address is also in Spain. Move it to sub if there is no activity by the day end. 

Kind regards 
Rajat 

From: "Valeria Julia" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Thursday, 5 December, 2019 17:57:27 
Subject: Re: 21942346 - The Darkness - 06/12/2019 - Cambridge, GB - Broker UK - Permission to Replace 

Respected Sir, 

Can you please provide me with an update here? 

Thanking you in advance for your help. 

Kind Regards, 
Valeria. 

From: "Rajat Bhardwaj" <[email-masked]> 
To: "India Inbox" <[email-masked]> 
Cc: "Valeria Julia" <[email-masked]> 
Sent: Wednesday, December 4, 2019 9:43:46 PM 
Subject: 21942346 - The Darkness - 06/12/2019 - Cambridge, GB - Broker UK - Permission to Replace 

Hi there, 

With reference to TID: 21942346, seller has missed MSBD and tickets are in transit. As per tracking number 1ZX0565R0417826335, tickets will reach after event. Event is in 2 days and order value is 168.19 GBP. 

Could you please check if this order can be subbed. 

Kind regards 
Rajat 

From: "Valeria Julia" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Wednesday, 4 December, 2019 21:22:30 
Subject: 21942346 - The Darkness - 06/12/2019 - Cambridge, GB - Broker UK - Permission to Replace 

Respected Sir, 

The buyer of this case came to us thru email claiming wont get the tickets on time. 

    * Seller shipped on MSBD but but some hours late 
    * No LDA has been provided 
    * As per TN, tickets will reach after event. 
    * The buyer is travelling from ES to GB 
    * Order value is 168.19 GBP 
    * Event is in 2 days 

Is this order eligible to replace or substitute? 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.