Subject: Fwd: 23508892 - Khalid - 04/12/2019 19:00 - Qudos Bank Arena, Sydney, AU - fan seller - issues with delivery
From: Ritesh Sinha <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: Worchuirin <[email-masked]>, Monish Rawat <[email-masked]>
Date: Tue, 3 Dec 2019 09:34:53 -0700 (MST)

Hi, 

Please work on this case. 

Thanks, 
Ritesh Sinha 

From: "Worchuirin" <[email-masked]> 
To: "Ritesh Sinha" <[email-masked]> 
Cc: "Monish Rawat" <[email-masked]> 
Sent: Tuesday, 3 December, 2019 20:45:38 
Subject: Re: 23508892 - Khalid - 04/12/2019 19:00 - Qudos Bank Arena, Sydney, AU - fan seller - issues with delivery 

Hi, 

Please re assign this case to night agent. 

Kind Regards, 
M.Worchuirin 

From: "Monish Rawat" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Tuesday, 3 December, 2019 20:42:51 
Subject: Re: 23508892 - Khalid - 04/12/2019 19:00 - Qudos Bank Arena, Sydney, AU - fan seller - issues with delivery 

Hi Mike, 

Please re assign the case to another agent as there is no movement in the package and my shift will gonna over in next 20 min. 

Kind Regards 
Monish Rawat 

From: "Worchuirin" <[email-masked]> 
To: "Monish Rawat" <[email-masked]> 
Cc: "Valentina Bonente" <[email-masked]>, "Kritika Mirchandani" <[email-masked]> 
Sent: Tuesday, 3 December, 2019 19:07:46 
Subject: Re: 23508892 - Khalid - 04/12/2019 19:00 - Qudos Bank Arena, Sydney, AU - fan seller - issues with delivery 

Hi Monish, 

Please monitor this case and will move to pending replacement if shipment is not progressing. 

Kind Regards, 
M.Worchuirin 

From: "Kritika Mirchandani" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Cc: "Valentina Bonente" <[email-masked]>, "Ritesh Sinha" <[email-masked]> 
Sent: Tuesday, 3 December, 2019 18:24:01 
Subject: Fwd: 23508892 - Khalid - 04/12/2019 19:00 - Qudos Bank Arena, Sydney, AU - fan seller - issues with delivery 

Hi Mike, 

Please re-assign the case. 
Thanks. 

Kind Regards 
Kritika Mirchandani 

From: "Valentina Bonente" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Cc: "Worchuirin" <[email-masked]>, "Ritesh Sinha" <[email-masked]> 
Sent: Tuesday, 3 December, 2019 18:22:14 
Subject: 23508892 - Khalid - 04/12/2019 19:00 - Qudos Bank Arena, Sydney, AU - fan seller - issues with delivery 

Hi Kritika, 

Seller shipped on time, and the TN he added on viagogo is 10733858. I was investigating before and the result was: We've delivered your shipment 26/09/2019 10:21 Melbourne - Airport ; now the result is like this : From Wuhan-Jiangan, China 2 December 2019, Deliver to Shimbashi.Minato-Ku, Japan 5 December 2019 before 18:00 ( [ https://www.tnt.com/express/en_in/site/shipping-tools/tracking.html?searchType=con&cons=10733858 | https://www.tnt.com/express/en_in/site/shipping-tools/tracking.html?searchType=con&cons=10733858 ] ). 
We emailed seller asking correct TN and she provided also IRE009347771, status is still : We've collected your shipment 02/12/2019 11:09 Sydney - Erskine Park ( [ https://www.tntexpress.com.au/interaction/ConsignmentHistory.aspx?con=o1O/Q8GrXQdiG3ICUtKEthoMgdkuqit0cy2yfL/1knU=&dtm=&conid=P7NQ2f0EDdZo5e7zJLeKYYdnB85/BiUZTH0XGf69Wuk=&ds=F&tle=2 | https://www.tntexpress.com.au/interaction/ConsignmentHistory.aspx?con=o1O/Q8GrXQdiG3ICUtKEthoMgdkuqit0cy2yfL/1knU=&dtm=&conid=P7NQ2f0EDdZo5e7zJLeKYYdnB85/BiUZTH0XGf69Wuk=&ds=F&tle=2 ] ) 

We might need to move to replacement. 

Can you please reassign this case to a night shift agent in order to check the updates. 

Thanks 
Valentina