Subject: 23462270 - Lana Del Rey - Abu Dhabi Formula 1 Grand Prix 2019 - Saturday - 30/11/2019 - Yas Marina Circuit, Abu Dhabi, AE - Broker EUR - Buyer claiming about the voucher
From: Ritesh Sinha <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: Rajat Bhardwaj <[email-masked]>
Date: Thu, 28 Nov 2019 10:06:30 -0700 (MST)

Hi, 

Please work on this case. 

Thanks, 
Ritesh Sinha 

From: "Rajat Bhardwaj" <[email-masked]> 
To: "Ashwani Panicker" <[email-masked]>, "Ritesh Sinha" <[email-masked]> 
Cc: "Josue Mussango" <[email-masked]> 
Sent: Thursday, November 28, 2019 4:16:27 PM 
Subject: 23462270 - Lana Del Rey - Abu Dhabi Formula 1 Grand Prix 2019 - Saturday - 30/11/2019 - Yas Marina Circuit, Abu Dhabi, AE - Broker EUR - Buyer claiming about the voucher 

Hi Ashwani, 

Please ask someone from the night team to call the customer. 

Kind regards 
Rajat 

From: "Josue Mussango" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Thursday, 28 November, 2019 16:07:31 
Subject: Re: 23462270 - Lana Del Rey - Abu Dhabi Formula 1 Grand Prix 2019 - Saturday - 30/11/2019 - Yas Marina Circuit, Abu Dhabi, AE - Broker EUR - Buyer claiming about the voucher 

Hi Rajat 

Please there is not any update about this case ? 

Regards 
Josue 

From: "Rajat Bhardwaj" <[email-masked]> 
To: "Ashwani Panicker" <[email-masked]> 
Cc: "Josue Mussango" <[email-masked]> 
Sent: Wednesday, 27 November, 2019 17:21:22 
Subject: 23462270 - Lana Del Rey - Abu Dhabi Formula 1 Grand Prix 2019 - Saturday - 30/11/2019 - Yas Marina Circuit, Abu Dhabi, AE - Broker EUR - Buyer claiming about the voucher 

Hi Ashwani, 

Please assign this case to any night shift agent. 

Kind regards 
Rajat 

From: "Josue Mussango" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Wednesday, 27 November, 2019 15:57:16 
Subject: 23462270 - Lana Del Rey - Abu Dhabi Formula 1 Grand Prix 2019 - Saturday - 30/11/2019 - Yas Marina Circuit, Abu Dhabi, AE - Broker EUR - Buyer claiming about the voucher 

Hi Rajat 

Buyer of this TID purchased tickets with Section : Main Grandstand and they provided him Section : West Grandstand with 55 euro as refund, he accepted the offer and claiming voucher provided is less. 

Please could you reassign this case to any night shift agent in order to call buyer and tell him we can not do nothing as accepted the offer? 

Regards\ 
Josue