Subject: Re: 23448178-Liam Gallagher-28/11/2019-The O2, London, GB-Fan Seller-Remove Seller Charge
From: India Inbox <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Wed, 27 Nov 2019 12:39:02 +0000

Hi all

Agent Cassandra actually has a FU here today and calling the seller regarding the charges

Kind regards,

Breda

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From: Ashwani Panicker <[email-masked]>
Sent: Tuesday, November 26, 2019 8:34:58 PM
To: India Inbox <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Subject: Fwd: 23448178-Liam Gallagher-28/11/2019-The O2, London, GB-Fan Seller-Remove Seller Charge

Hi Team,

In reference to above TID the seller is been charged.

She contacted us many times regarding to delay in shipment of tickets as she didn't receive the tickets from the original seller { Its a buyer turned seller }.
The order was substituted and the seller was charged .

The seller informed that she got the tickets from the middle seller 5 hours ago and its not fault

Please can we remove the charges as its not the sellers fault.

Regards
Ashwani

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From: "Pravesh Singh" <[email-masked]>
To: "Ashwani Panicker" <[email-masked]>
Cc: "Ritesh Sinha" <[email-masked]>
Sent: Tuesday, 26 November, 2019 01:25:29
Subject: 23448178-Liam Gallagher-28/11/2019-The O2, London, GB-Fan Seller-Remove Seller Charge

Hi Ashwani,

With reference to T ID: 23448178, Seller has purchased the tickets under 23443577 and sold 23448178. Seller hasn’t recieved the tickets yet. Seller has contacted us earlier and informed that he has purchased the tickets from us. At that time tickets were not shipped. Now we have substituted the order now and we have charged the seller. However tickets has been shipped to middle seller 5 hours ago.

We could have been given final buyer address to primary seller in order to redirect these tickets as middle seller has already informed us that he has resold the tickets. Middle seller requesting to remove the charges.

Can you please check with relevant team if we can remove the charges for this order.

Kind Regards,
Pravesh