Subject: Fwd: 23402849-Who We Be - Aitch & Tion Wayne-22/11/2019 18:30 (Local)-1 day(s), 6 hours away-Victoria Warehouse, Manchester, GB-Broker UK -Issue( help buyer find her tickets )
From: Ritesh Sinha <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: Parvez Alam <[email-masked]>, Dao Mohammed <[email-masked]>
Date: Thu, 21 Nov 2019 09:11:18 -0700 (MST)

Hi, 

Please work on this case. 

Thanks, 
Ritesh Sinha 

From: "Parvez Alam" <[email-masked]> 
To: "Ritesh Sinha" <[email-masked]> 
Cc: "Dao Mohammed" <[email-masked]> 
Sent: Thursday, November 21, 2019 6:19:51 PM 
Subject: 23402849-Who We Be - Aitch & Tion Wayne-22/11/2019 18:30 (Local)-1 day(s), 6 hours away-Victoria Warehouse, Manchester, GB-Broker UK -Issue( help buyer find her tickets ) 

Hi Ritesh, 

Can you ask any agent to call the buyer and help in retrieving the tickets in TM. 

Kind Regards 
Parvez Khan 

From: "Dao Mohammed" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Thursday, 21 November, 2019 18:15:17 
Subject: 23402849-Who We Be - Aitch & Tion Wayne-22/11/2019 18:30 (Local)-1 day(s), 6 hours away-Victoria Warehouse, Manchester, GB-Broker UK -Issue( help buyer find her tickets ) 

Hi Parvez 

Buyer emailed called stating that she did not receive her tickets but it show transferred 
there is a note stating that : 
- Seller has re transferred tix and provided Proof of transfer as requested 
- I've replied to seller with relevant blurb 
- No further action needed by SS 
- Event is 1 day away 
Told buyer that as the seller just transfer the tickets she has to log out and after one hour login into her account and tried to find her tickets,and if she does not find it 
she can call us back . 
so the event is in one day away and my she will be over soon. 

Could you please assign this case to a night shift so that they can follow up and help the buyer find her tickets 

My Regards 
Dao