Subject: Re: Reassigning cases
From: Pravesh Singh <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Date: Sun, 17 Nov 2019 10:47:05 -0700 (MST)

Hi Anurag, 

Seller can be called by day shift agents as he is from AUS. 

Can you please re assign this case to day shift agent. 

Kind Regards, 
Pravesh 

From: "Anurag Pradhan" <[email-masked]> 
To: "Pravesh Singh" <[email-masked]> 
Sent: Sunday, 17 November, 2019 04:46:38 
Subject: Fwd: Reassigning cases 

Hi Pravesh, 

Please take ownership of this case. TID: 23401084 

Regards, 

Anurag 

From: "Shubham Saxena" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Sunday, 17 November, 2019 02:52:12 
Subject: Re: Reassigning cases 

Hi Anurag, 

As discussed, please flag the case 23401084 to someone else as call is important in this case and we can not call today. 

Moreover, i can not keep the case on follow up too because of my week offs on Sunday & Monday. 

Kind regards 
Shubham 

From: "Anurag Pradhan" <[email-masked]> 
To: "Joel Luinduladio Samuel" <[email-masked]>, "Shubham Saxena" <[email-masked]>, "Pedro Rodrigues" <[email-masked]> 
Cc: "Kritika Mirchandani" <[email-masked]> 
Sent: Sunday, 17 November, 2019 00:25:36 
Subject: Reassigning cases 

Hi Guys, 

Please take ownership of these cases 

23389120 - Joel 

23401084 - Shubham 

23407240 - Pedro 

Regards, 

Anurag 

From: "Kritika Mirchandani" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Josue Mussango" <[email-masked]> 
Sent: Saturday, 16 November, 2019 16:53:50 
Subject: Reassigning cases 

Hi Anurag, 

Please re-assign the below mentioned cases. 

Kind Regards 
Kritika Mirchandani 

From: "Josue Mussango" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Saturday, 16 November, 2019 15:35:27 

Hi Kritika 

- Please could you assign these cases to any night shift agent as my shift will get over at 17:00. 

23389120 - ATP World Tour Finals - Final - 17/11/2019 - The O2, London, GB - Broker GBP - Buyer having issue download tickets from AXS App. 

23401084 - Janet Jackson & 50 Cent - RnB Fridays 2019 Brisbane - 15/11/2019 - Brisbane Showgrounds (Formerly RNA Showgrounds), Brisbane, AU - Seller Buyer of this order was RAG, Seller asking other listing was removed but did not specify it. 

23407240 - Dusseldorf vs Bayern Munich - 23/11/2019 - Merkur Spiel-Arena (formerly Esprit Arena), Düsseldorf, DE - Fan seller EUR - Email bouncing. 

Regards 

Josue