Subject: Re: 23287067-Club Tijuana vs CF Monterrey-08/11/2019-Estadio Caliente, Tijuana, MX-Broker MX-Buyer refused to get seats at the venue
From: Pravesh Singh <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Date: Thu, 14 Nov 2019 16:22:03 -0700 (MST)

Any update on this. 

From: "Pravesh Singh" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Thursday, 14 November, 2019 03:37:20 
Subject: 23287067-Club Tijuana vs CF Monterrey-08/11/2019-Estadio Caliente, Tijuana, MX-Broker MX-Buyer refused to get seats at the venue 

Hi Anurag, 

With reference to T ID: 23287067, Buyer contacted and informed that tickets were scanned at the venue and we get in to the concert. But once we reach to our seats someone already sitting there having the same tickets with exact seat number. 

We have to leave our seat and we watched the match by standing in floor section. I haven't received any proof from the venue regarding this. 

Can you please confirm that we can follow the RAG process in this case. 

Kind Regards, 
Pravesh