Subject: Re: 22160043-U2-15/11/2019-Marvel Stadium (Formerly Etihad Stadium), Melbourne, AU-Broker AU-Buyer unable to download the tickets.
From: India Inbox <[email-masked]>
To: Ritesh Sinha <[email-masked]>
Cc: "Pravesh Singh" <[email-masked]>
Date: Wed, 13 Nov 2019 10:21:24 +0000

HI all

Please review case again, SS have now given an update that it is TMMT

Kind regards,

Breda

________________________________
From: Ritesh Sinha <[email-masked]>
Sent: Wednesday, November 13, 2019 12:24:16 AM
To: India Inbox <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Subject: 22160043-U2-15/11/2019-Marvel Stadium (Formerly Etihad Stadium), Melbourne, AU-Broker AU-Buyer unable to download the tickets.

Hi,

With reference to tid: 22160043, buyer called, chasing for the tickets. Seller uploaded QR code tickets but still there is no option to download the tickets.

Download link have been sent to buyer but still there is no option. Seller uploaded E-ticket and state is pending shipment creation.

Thanks,
Ritesh Sinha

________________________________
From: "Pravesh Singh" <[email-masked]>
To: "Ritesh Sinha" <[email-masked]>
Cc: "Anurag Pradhan" <[email-masked]>
Sent: Wednesday, November 13, 2019 4:23:30 AM
Subject: 22160043-U2-15/11/2019-Marvel Stadium (Formerly Etihad Stadium), Melbourne, AU-Broker AU-Buyer unable to download the tickets.

Hi Ritesh,

With reference to T ID: 22160043, Buyer contacted and informed that she is unable to download the tickets through the link. I have checked the status of this order is 'Pending Shipment Creation' but tickets are available in CSL.

We have an option to upload the tickets as well. It seems like tickets were never uploaded as we haven't sent any email confirming that tickets are ready to download.

Can you please check this order and advise what  should be done in this order?

Kind Regards,
Pravesh