Subject: 22995798-Rhod Gilbert-16/11/2019-Pyramid and Parr Hall, Warrington, GB-Broker UK-Buyer chasing for tickets
From: Pravesh Singh <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Cc: Anurag Pradhan <[email-masked]>
Date: Mon, 11 Nov 2019 12:22:37 -0700 (MST)

Hi Sankarshan, 

With reference to T ID: 22995798, SS team has requested for correct delivery address from as tickets are being returned to Seller. Delivery plan is UPS Access Point - GB Domestic and according to the Tracking Number it doesn't show that tickets are being returned to Seller not to us. 

According to the SS note case should be escalated to SS team once buyer confirm the delivery address. 

Can you please advise whether case should be escalated to SS team or Shipping team. 

Kind Regards, 
Pravesh