Subject: Re: 21124599-Elton John-11/11/2019-Rocket Mortgage FieldHouse, Cleveland, US-Broker US- Seller hasn't transferred the tickets yet.
From: Shauna Hedderman <[email-masked]>
To: Sankarshan Rajan <[email-masked]>, Ana Alvarez <[email-masked]>, Nara Zanirato <[email-masked]>
Cc: Anurag Pradhan <[email-masked]>, Pravesh Singh <[email-masked]>
Date: Mon, 11 Nov 2019 19:03:34 +0000

@Nara<mailto:[email-masked]>

Can you please contact the seller here.

No proof provided.

Event is in 6 hours.

Kind Regards,
Shaunna
________________________________
From: Sankarshan Rajan <[email-masked]>
Sent: 11 November 2019 19:02
To: Ana Alvarez <[email-masked]>
Cc: Anurag Pradhan <[email-masked]>; Pravesh Singh <[email-masked]>; Shauna Hedderman <[email-masked]>
Subject: Re: 21124599-Elton John-11/11/2019-Rocket Mortgage FieldHouse, Cleveland, US-Broker US- Seller hasn't transferred the tickets yet.

Hi Ana,

In reference to the TID: 21124599, The buyer has called us chasing their tickets as the event is close.

Agent investigated the case and found out that the seller has not uploaded the proof of transfer and the MSBD has also passed.

Can you please ask CSNY to contact Broker US and check if they would fulfill this order.

Kind Regards,
Sankarshan Rajan
________________________________
From: "Pravesh Singh" <[email-masked]>
To: "Sankarshan Rajan" <[email-masked]>
Cc: "Anurag Pradhan" <[email-masked]>
Sent: Monday, November 11, 2019 11:54:32 PM
Subject: 21124599-Elton John-11/11/2019-Rocket Mortgage FieldHouse, Cleveland, US-Broker US- Seller hasn't transferred the tickets yet.

Hi Sankarshan,

With reference to T ID: 21124599, Buyer called chasing for the ticket. Buyer purchased the tickets on 01/04/2019, MSBD has been also passed but the tickets aren't transferred yet. Event is only 7 hours away.

I have escalated this case to SS team. Can seller be contacted and ask to transfer these tickets.

Kind Regards,
Pravesh