Subject: 22020773-Jack Savoretti - 19/11/2019-Bridgewater Hall, Manchester, GB-Broker UK- Buyer requesting for refund
From: Pravesh Singh <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Cc: Anurag Pradhan <[email-masked]>
Date: Mon, 11 Nov 2019 09:33:04 -0700 (MST)

Hi Sankarshan, 

With reference to T ID: 22020773, Tickets are lost in transit and state is pending replacement. Sub team is following up for alt tickets. Sub team emailed buyer and asked for seat preference or get a refund. 

Buyer responded and looking for refund as offered by Sub team. 

Can you please inform the sub team or graham.byrne about this. 

Kind Regards, 
Pravesh