Subject: Re: 22173882, U2, 12/11/2019 18:30, Suncorp Stadium, Brisbane, AU, Broker AU, Email bounced and QR tickets
From: Sankarshan Rajan <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: Alessandro Giannattasio <[email-masked]>, Worchuirin <[email-masked]>
Date: Mon, 11 Nov 2019 08:40:20 -0700 (MST)

Hi Pravesh, 

Please take ownership of this case. 

Kind Regards, 
Sankarshan Rajan 

From: "Worchuirin" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Cc: "Alessandro Giannattasio" <[email-masked]> 
Sent: Monday, November 11, 2019 8:12:01 PM 
Subject: Re: 22173882, U2, 12/11/2019 18:30, Suncorp Stadium, Brisbane, AU, Broker AU, Email bounced and QR tickets 

Hi Sankarshan, 

Please reassign the case to agent in night to call the buyer and advise to download the new tickets. 

Kind Regards, 
M.Worchuirin 

From: "Alessandro Giannattasio" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Monday, 11 November, 2019 20:02:09 
Subject: 22173882, U2, 12/11/2019 18:30, Suncorp Stadium, Brisbane, AU, Broker AU, Email bounced and QR tickets 

Hi Mike, 

in this TID 22173882 the mails to the B are bounced. Event is 18 hrs away and the DA is QR Mobile Code. 

I cannot call for the timezone, could you please assign this case to a EN Agent of the night shift in order to fix the email address issue and receive the tickets? 

Thanks 

Ale