Subject: Re: 23334321-Rolex Paris Masters 2019 - Semi Finals - Full Day-02/11/2019-AccorHotels Arena, Paris, FR-Fan Seller- Buyer haven't downloaded the new tickets yet.
From: Kritika Mirchandani <[email-masked]>
To: Maxime Kurvink <[email-masked]>
Cc: Pravesh Singh <[email-masked]>, Ritesh Sinha <[email-masked]>, Rajat Bhardwaj <[email-masked]>
Date: Fri, 1 Nov 2019 19:44:41 -0700 (MST)

Hi Maxime, 

Can you please action this case? 
Thanks. 

Kind Regards 
Kritika Mirchandani 

From: "Ritesh Sinha" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Cc: "Pravesh Singh" <[email-masked]> 
Sent: Saturday, 2 November, 2019 01:00:30 
Subject: 23334321-Rolex Paris Masters 2019 - Semi Finals - Full Day-02/11/2019-AccorHotels Arena, Paris, FR-Fan Seller- Buyer haven't downloaded the new tickets yet. 

Hi, 

With reference to TID: 23334321, buyer called in, doesn't understand English want to speak with the Russian agent. 

Event is after 17hrs, can you please assign this case to Russian agent to call buyer and explain about new tickets uploaded. 

Thanks, 
Ritesh Sinha 

From: "Pravesh Singh" <[email-masked]> 
To: "Ritesh Sinha" <[email-masked]> 
Sent: Friday, November 1, 2019 11:39:29 PM 
Subject: 23334321-Rolex Paris Masters 2019 - Semi Finals - Full Day-02/11/2019-AccorHotels Arena, Paris, FR-Fan Seller- Buyer haven't downloaded the new tickets yet. 

Hi Ritesh, 

With reference to T ID: 23334321, Seller has uploaded the new tickets but buyer hasn't downloaded the new tickets yet. Event is only 17 hours away. I have called the buyer but he doesn't speak English and he requested to call back in Russian language. 

Can you please assign this case to any Russian agent to follow up with buyer. 

Kind Regards, 
Pravesh