Subject: Fwd: 23153037 - Boavista vs Braga - 1 day(s), 6 hours away - Estádio do Bessa, Porto, PT - Broker PT - Need to assign the case to nigh shift agent
From: Anurag Pradhan <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: Parvez Alam <[email-masked]>
Date: Tue, 29 Oct 2019 09:23:55 -0700 (MST)

Hi Pravesh, 

Please take ownership of this case. 

Regards, 

Anurag 

From: "Parvez Alam" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Monish Rawat" <[email-masked]> 
Sent: Tuesday, October 29, 2019 3:55:02 PM 
Subject: Fwd: 23153037 - Boavista vs Braga - 1 day(s), 6 hours away - Estádio do Bessa, Porto, PT - Broker PT - Need to assign the case to nigh shift agent 

Hi Anurag, 

Can you please assign this case to someone in your shift. 

Kind Regards 
Parvez Khan 

From: "Monish Rawat" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Tuesday, 29 October, 2019 15:51:48 
Subject: 23153037 - Boavista vs Braga - 1 day(s), 6 hours away - Estádio do Bessa, Porto, PT - Broker PT - Need to assign the case to nigh shift agent 

Hi Parvez, 

With reference to TID : 23153037, the system notes states Travelling buyer for event. Call buyer to obtain travel departure date and local address in venue country. Seller is currently unable to ship the tickets until we retrieve the buyer’s travel information. Cannot call the buyer because of time difference buyer has USA phone number need to assign the case to night shift agent. Please do the needful 

Kind Regards 
Monish Rawat