Subject: 22804011-MercyMe-19/10/2019- Scope Arena, Norfolk, US-Power Seller Broker US
From: Anurag Pradhan <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: Rajat Bhardwaj <[email-masked]>
Date: Mon, 28 Oct 2019 09:08:01 -0700 (MST)

Hi Pravesh, 

Please take ownership of this case. 

Regards, 

Anurag. 

From: "Rajat Bhardwaj" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Jacques Lundja" <[email-masked]> 
Sent: Monday, October 28, 2019 11:58:16 AM 
Subject: 22804011-MercyMe-19/10/2019- Scope Arena, Norfolk, US-Power Seller Broker US 

Hi Anurag, 

Could you please assign this case to any night shift agent. 

Kind regards 
Rajat 

From: "Jacques Lundja" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Sunday, 27 October, 2019 08:42:39 
Subject: 22804011-MercyMe-19/10/2019- Scope Arena, Norfolk, US-Power Seller Broker US 

Dear Rajat 

With reference to TID,22804011 , I received this case as follow up is overdue. As per the previous cian, buyer has received and printed tickets before the event , and he has called and emailed informing due a personal issue they could not attend to the event and requested refund/voucher/credit because tickets were not used. 

This is a second contact and can't call buyer due to time zone. 

Please assign to a night shift agent , investigate and advised. 

Jacques