Subject: 23217104-Suwannee Hulaween 2019 - 3 Day Pass-24/10/2019-Spirit of the Suwannee Music Park, Live Oak, US-Fan Seller- Buyer Reported RAG
From: Anurag Pradhan <[email-masked]>
To: Rebecca Foley <[email-masked]>
Cc: Silvia Floranes <[email-masked]>, shauna hedderman <[email-masked]>, Pravesh Singh <[email-masked]>
Date: Fri, 25 Oct 2019 14:00:56 -0700 (MST)

Hi Rebecca, 

Buyer called in reporting RAG, buyer at the event asks for alternate tickets. Tickets are available on the website and the agent has moved order to pending substitution. 

Can you please check if replacement tickets can be provided for the buyer? 

Regards, 

Anurag. 

From: "Pravesh Singh" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Saturday, 26 October, 2019 02:28:39 
Subject: 23217104-Suwannee Hulaween 2019 - 3 Day Pass-24/10/2019-Spirit of the Suwannee Music Park, Live Oak, US-Fan Seller- Buyer Reported RAG 

Hi Anurag, 

With reference to T ID: 23217104, Buyer called and informed that he is at the venue and they scanned the tickets and informed him that this tickets has been cancelled and the buyer has been refunded. Buyer called and now he is looking for the alt tickets. 

Here is the summary of the order, 
Qty : 2 
Section: General Admission 
Listing Notes :Limited View 

Can we find the alt tickets to buyer. 

Kind Regards, 
Pravesh