Subject: Fwd: {TID-23255551}
From: Anurag Pradhan <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: Parvez Alam <[email-masked]>
Date: Fri, 25 Oct 2019 09:21:53 -0700 (MST)

Hi Pravesh, 

Please take ownership of this case. 

Regards, 

Anurag. 

From: "Parvez Alam" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Ekta VGG" <[email-masked]> 
Sent: Friday, 25 October, 2019 19:29:36 
Subject: Fwd: {TID-23255551} 

Hi Anurag, 

Can you please ask someone to call the buyer as the event is too close. 

Kind Regards 
Parvez Khan 

From: "Ekta VGG" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Friday, 25 October, 2019 19:08:47 
Subject: {TID-23255551} 

Hi Parvez, 

Could you re-assign this case to another agent who can call buyer as per Australia time zone and advise buyer to download new e-tickets as previous e-tickets are no longer valid. I am unable to call buyer due to different time zone. 

Kind Regards, 
Ekta