Subject: Re: 22588707-The Cult-22/10/2019-O2 Academy Glasgow, Glasgow, GB-Broker UK-Buyer didn't received the tickets yet
From: Worchuirin M <[email-masked]>
To: Ana Alvarez <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Tue, 22 Oct 2019 12:31:20 -0700 (MST)

Hi Ana, 

Event has started and the buyer is claiming tickets are not on their TM account. 

Could you please request seller support to contact Broker UK to retransfer? 

Buyer: Shaun Conroy 
Email : [email-masked] 

Kind Regards, 
M.Worchuirin 

From: "Pravesh Singh" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Wednesday, 23 October, 2019 00:53:52 
Subject: 22588707-The Cult-22/10/2019-O2 Academy Glasgow, Glasgow, GB-Broker UK-Buyer didn't received the tickets yet 

Hi Mike, 

With reference to T ID: 22588707, Buyer contacted and informed that they haven't recieved the tickets in his TicketMaster account and we also didn't received any email from TicketMaster. 

I have requested buyer to check the junk/spam and send us the screenshot of his TicketMaster account but buyer is unable to send the screenshot. Event has been already started and buyer is at the venue. 

Can we request for re-transfer of these tickets. 

Kind Regards, 
Pravesh