Subject: Fwd: 22743585 - Espanyol vs Villarreal - EID ; 3876785 - 20/10/2019 - ES - Broker IL - Reassign to night shift
From: Anurag Pradhan <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: Rajat Bhardwaj <[email-masked]>
Date: Mon, 21 Oct 2019 09:08:20 -0700 (MST)

Hi Pravesh, 

Please take ownership of this case. 

Regards, 

Anurag 

From: "Rajat Bhardwaj" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Amitej Dhar" <[email-masked]> 
Sent: Monday, 21 October, 2019 17:04:05 
Subject: 22743585 - Espanyol vs Villarreal - EID ; 3876785 - 20/10/2019 - ES - Broker IL - Reassign to night shift 

Hi Anurag, 

Could you please assign this case to any night shift agent. 

Kind regards 
Rajat 

From: "Amitej Dhar" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Monday, 21 October, 2019 16:49:59 
Subject: 22743585 - Espanyol vs Villarreal - EID ; 3876785 - 20/10/2019 - ES - Broker IL - Reassign to night shift 

Hi Rajat, 

Buyer contacted us second time, eventhough had issues while entering the venue, managed to attend the event. 

Earlier agent has been advised to treat this as RAG by Felipe, and asked for proof of RAG from buyer, which buyer is unable to provide. 

We need to call buyer to confirm further details, so can this be assigned to night shift agent as buyer is from US. 

Thanks, 
Amitej