Subject: Re: 23211176-Celine Dion- 31/03/2020-Pechanga Arena San Diego (formerly Valley View Casino Center), San Diego, US-Power Seller Broker US
From: Pravesh Singh <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>
Date: Wed, 16 Oct 2019 09:41:47 -0700 (MST)

Hi Anurag, 

Case has been already escalated to payments team again by the previous agent. 

Kind Regards, 
Pravesh 

From: "Anurag Pradhan" <[email-masked]> 
To: "Pravesh Singh" <[email-masked]> 
Cc: "Sankarshan Rajan" <[email-masked]> 
Sent: Wednesday, 16 October, 2019 21:31:06 
Subject: Fwd: 23211176-Celine Dion- 31/03/2020-Pechanga Arena San Diego (formerly Valley View Casino Center), San Diego, US-Power Seller Broker US 

Hi Pravesh, 

Please take ownership of this case. 

Regards, 

Anurag 

From: "Rajat Bhardwaj" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Jacques Lundja" <[email-masked]> 
Sent: Wednesday, 16 October, 2019 14:36:49 
Subject: 23211176-Celine Dion- 31/03/2020-Pechanga Arena San Diego (formerly Valley View Casino Center), San Diego, US-Power Seller Broker US 

Hi Anurag, 

Could you please assign this case to any night shift agent. 

Kind regards 
Rajat 

From: "Jacques Lundja" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Wednesday, 16 October, 2019 11:40:03 
Subject: 23211176-Celine Dion- 31/03/2020-Pechanga Arena San Diego (formerly Valley View Casino Center), San Diego, US-Power Seller Broker US 

Hi Rajat 

With reference to TID: 23211176 , i received this case as the follow up is overdue.As per the cian note, buyer requested refund but Flash seat ticket had already been transferred, if you can assign to a night shift agent to call buyer and ask to reject the transfer if possible or transfer to [email-masked]. Buyer is eligible for refund. 

Thank you 
Jacques