Subject: Performance Statistics - 10/10/2019
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Team Lead <[email-masked]>
Date: Fri, 11 Oct 2019 08:18:37 +0000

Hi all,

Here is a summary of the best performers on 10/10/2019. Congratulations to everyone who did well yesterday!

Most outbound calls:

Most inbound calls:

People with no errors (audits conducted on 10/10/2019):

Most common errors (audits conducted on 10/10/2019):

% audited contacts with errors (audits conducted on 10/10/2019):

19.67% (this number needs to reduce, please keep momentum with improving Quality)

Kind regards,
Brian Sexton
Team Leader India
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