Subject: Re: Case Audit
From: Anurag Pradhan <[email-masked]>
To: Pravesh Singh <[email-masked]>
Date: Tue, 1 Oct 2019 14:57:34 -0700 (MST)

Feed back: 

20036432 Agent should have copied and pasted as plain text, so that the grey background would not have been visible. 

21689359 Advised the agent the blurb sent could have been starting with an after call blurb. 

Regards, 

Anurag 

From: "Pravesh Singh" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Wednesday, 2 October, 2019 00:24:44 
Subject: Case Audit 

Hi Anurag, 

Please find the attached screenshot of reviewed cases. 

Kind Regards, 
Pravesh