Subject: Re: {TID-20776456}
From: Pravesh Singh <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Date: Sat, 28 Sep 2019 14:22:16 -0700 (MST)

Hi Anurag, 

Please assign this case to any day shift agent. 

Kind Regards, 
Pravesh 

From: "Anurag Pradhan" <[email-masked]> 
To: "Pravesh Singh" <[email-masked]> 
Cc: "Worchuirin" <[email-masked]> 
Sent: Saturday, 28 September, 2019 21:40:57 
Subject: Fwd: {TID-20776456} 

Hi Pravesh, 

Please take ownership of this case. 

Regards, 

Anurag 

From: "Worchuirin" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Ekta VGG" <[email-masked]> 
Sent: Saturday, 28 September, 2019 19:58:00 
Subject: Re: {TID-20776456} 

Hi Anurag, 

Buyer needs to download the new tickets. 

Please reassign to agent in night shift to call the buyer. 

Kind Regards, 
M.Worchuirin 

From: "Ekta VGG" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Saturday, 28 September, 2019 19:53:30 
Subject: {TID-20776456} 

Hi Mike, 

In regards to above TID, Buyer has not downloaded new e-tickets yet as previous e-tickets are no longer valid, I tried calling buyer 3- 4 times but getting no response. So could you re-assign this to another agent to make more attempts as my shift is over now. 

Kind Regards, 
Ekta