Subject: Performance Statistics - 25/09/2019
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Team Lead <[email-masked]>
Date: Thu, 26 Sep 2019 10:43:06 +0000

Hi all,

Here is a summary of the best performers on 25/09/2019. Congratulations to everyone who did well yesterday!

Most outbound calls:

Most inbound calls:

People with no errors (audits conducted on 25/09/2019):

Most common errors (audits conducted on 25/09/2019):

% audited contacts with errors (audits conducted on 25/09/2019):

19.54% (we need to see an improvement on this tomorrow, please keep focus on Quality)

Kind regards,
Brian Sexton
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