Subject: Fwd: 19076152/ Power Seller UK/ UB40, Event passed: 1 day 3 hours ago/ Couldn't attempt the event
From: Rosette Modiri <[email-masked]>
To: Pravesh Singh <[email-masked]>
Date: Fri, 10 May 2019 09:10:40 -0700 (MST)

Hi Pravesh, 

Please advise buyer to return the tickets in order to get a refund. 

Rosette, 

From: "Danielle Whyte" <[email-masked]> 
To: "Brian Sexton" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]>, "Pravesh Singh" <[email-masked]> 
Sent: Friday, 10 May, 2019 15:18:05 
Subject: Re: 19076152/ Power Seller UK/ UB40, Event passed: 1 day 3 hours ago/ Couldn't attempt the event 

Hi Brian, 

For the buyer to be refunded we will need the tix to be sent back to us to confirm they haven't used them at the event. They won't be refunded when tix are on the way, only after they are received in the office and reviewed by returns. After this they will be refunded via EDM error. 

Thanks, 

Danielle 

From: Brian Sexton 
Sent: Friday, May 10, 2019 10:43:24 AM 
To: Danielle Whyte 
Cc: Rosette Modiri; [email-masked] 
Subject: FW: 19076152/ Power Seller UK/ UB40, Event passed: 1 day 3 hours ago/ Couldn't attempt the event 

Hi Danielle, 

Could you please check this? 

Kind regards, 

Brian 

From: Rosette Modiri <[email-masked]> 
Sent: Friday 10 May 2019 03:00 
To: India Inbox <[email-masked]> 
Cc: Pravesh Singh <[email-masked]> 
Subject: Fwd: 19076152/ Power Seller UK/ UB40, Event passed: 1 day 3 hours ago/ Couldn't attempt the event 

Hi There, 

With reference to the above TID, Previously the event was marked as Postponed then few minutes before the event, the buyer was informed about the new date, due to the late update buyer couldn't attend the event and he is asking for full refund. 

Could you please inform Danielle.Whyte about the buyer's response. 

Kind Regards, 

Rosette 

From: "Pravesh Singh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rosette Modiri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 10 May, 2019 02:06:24 
Subject: 19076152/ Power Seller UK/ UB40, Event passed: 1 day 3 hours ago/ Couldn't attempt the event 

Hi Rosette, 

With reference to TID- 19076152, We informed the buyer that event has been rescheduled and whenever we will get new date we will inform you. 1 hours before the event we informed the buyer that your event is taking place today so he couldn't attempt the event. Now he is asking for full refund. 

Please review this case once. 

Thanks & Regards