Subject: 19283254/ Fan Seller/ The Rolling Stones/ 21/06/2019/ 19:30/ Buyer is chasing us for the tickets
From: Pravesh Singh <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 13 Jun 2019 11:46:39 -0700 (MST)

Hi Rosette, 

With reference to T ID- 19283254, Buyer is chasing us for the tickets as event expected arrival date has been passed now. Seller informed us that he has purchased this tickets from viagogo itself and he has already been refunded. 

I checked this case from seller side (T ID-19278829) he has been refunded and the reason is Refunded Product Integrated Seller. The original seller was broker US and he couldn't fulfil the order. We were not able to find any replacement tickets for buyer so we refunded. 

Can you please allow me to move this case to pending sub? 

Kind Regards, 
Pravesh