Subject: Fwd: LTK1221604488094X
From: Gelna Genosolango <[email-masked]>
To: subir <[email-masked]>
Date: Sat, 17 Oct 2015 06:05:31 +0530 (IST)

Hi Subir sir, 

Plase have Arabic support translate below email to Arabic and send it to the cx. If possible today please as we need to get the wrong package from cx as soon as possible. The cx can't cleary understand English and he has to use Google TRanslate. 

Regards, 
Gelna 

From: "gelna" <[email-masked]> 
To: "ahmed" <[email-masked]> 
Sent: Friday, October 16, 2015 7:21:09 AM 
Subject: LTK1221604488094X 

Hi Mohd Ahmed, 

Please email below letter to cx in Arabic. Thanks. 

We can see that you have already received the missing shipment that you were looking for. We would like to request your cooperation to arrange a collection for the wrong package that you received. We have already requested our team to resend the DHL email from which you can arrange a collection which you received few weeks ago. Kindly confirm if you have received the email and let us know if you have already arranged the collection so that DHL can go to your house and pick it up. Please do not forget to print the label and attach it on the package that needs to be collected. 

Thank you for your cooperation. 

Regards, 
Gelna