Subject: Technical issue in incoming chat on Zopim
From: "Ravi Parkash . Gupta" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: deeksha dadu <[email-masked]>, admin <[email-masked]>, Subir Chakma <[email-masked]>
Date: Thu, 15 Oct 2015 13:58:59 +0530 (IST)

Hello Sir, 

We are facing problem with Zopim from 10:00 Am(Approx) on 10/15/2015. Attached is the screen shot. 

There is no sound notification or a visual notification when the visitor is coming to chat with us . We have to check by going to the Visitor List to see if there is any chat in waiting or not . We are joining the chat by clicking on the waiting chats. 

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Thanks and Regards 
Ravi Prakash Gupta