Subject: Fwd: Please check this ticket and advise
From: Pankaj Sharma <[email-masked]>
To: subir chakma <[email-masked]>
Date: Sat, 10 Oct 2015 19:08:33 +0530 (IST)

LTK1221604535659X - Should we say that we can't provide another promo code and he should wait for the new promotional emails with promo codes? Or should we escalate to L3 once again and ask the to give him a promo code?