Subject: LTK1221604529120X
From: Ahmed Mohd <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Tue, 6 Oct 2015 00:54:09 +0530 (IST)

LTK1221604529120X 
0714-9009 
shipping ID 4800553 
IT department said that the customer had also successfully paid for the shipment on 2nd October 2015 but here in our system the shipment is still unreleased. And the customer has paid two times. Pls check and advise. 
Also, please reply to the customer by your end as she wanted the response from a supervisor in the previous chat.