Subject: Re: may you help me give some advise on these two ticket
From: Subir Chakma <[email-masked]>
To: "Kartik p . rao" <[email-masked]>
Date: Sat, 26 Sep 2015 21:54:04 +0530 (IST)

From: "Jupiter Wu" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Sent: Saturday, September 26, 2015 8:52:04 PM 
Subject: may you help me give some advise on these two ticket 

LTK1221604515926X- Cx actually emailed to DHL, not to us. He released 3 items, but received only 2 out of 3. One is missing. 
Pls investigate properly and send an email to DHL. 

Send another email to customer explaining what we are doing and apologising for the issue. 

Note customer do not have much expectation from chat/email support. 

LTK1221604515936X - Zulily