Subject: BLX Feedback
From: Subir Chakma <[email-masked]>
To: "Ahmed Abdalsamad Mohammed. Amin Wafi " <[email-masked]>
Date: Tue, 22 Sep 2015 15:52:20 +0530 (IST)

Wafi Ahmed 	0903-6401 	LTK1221604482042X 	Payment Related Query (Paypal) 	Cs came on chat on 10th. Agent marked the ticket as Pending Internal Level 1 for 3 days before he escalated the ticket to level 2 on 14th . 

Regards