Subject: LTK1221604486100X
From: "Kartik p . rao" <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Wed, 16 Sep 2015 05:56:15 +0530 (IST)

Sir, 

LTK1221604486100X 

Was escalated to L2 unnecessarily without proper investigation. Customer initiated a new enquiry about same issue. Being handled under LTK1221604491770X 

Regards, 
Kartik