Subject: no answer on par chat?
From: Deeksha Dadu <[email-masked]>
To: Romesh Singh <[email-masked]>
Cc: Subir Chakma <[email-masked]>, admin <[email-masked]>
Date: Mon, 14 Sep 2015 18:00:58 +0530 (IST)

What happened here Romesh? 

Not sure what happened here. Is there a reason why Romesh was not able to reply to this player? 

From: Chat Audit [ mailto:[email-masked] ] 
Sent: 13 September 2015 01:35 
To: SeniorCS 
Subject: Poor Rating 

The following transcript has been automatically forwarded to you. 

General Info 

Chat start time 	

Sep 12, 2015 4:24:06 PM EST 

Chat end time 	

Sep 12, 2015 4:27:33 PM EST 

Duration (actual chatting time) 	

00:03:27 

Operator 	

Ronex 

Exit Survey 

Please, rate your level of satisfaction with PKR overall 	

Poor 

Feedback 	

No answer...... 

How would you rate the service you just received from your PKR representative? 	

Poor 

Feedback 	

see above daming condemnation of a service you promote.. shoddy 

Would you like us to email you a transcript of this chat? 	

no 

Custom Variables 

Resolution 	

1680,960 

Hot Lead 	

1 

Pre-Hot Lead 	

1 

Skill 	

registration-en 

language 	

en 

For full information see Chat Transcript Report 

Chat Transcript 

info: Thank you for contacting PKR! Please wait for a Support Representative to respond. You are now 1 in a queue of 1 you should wait about 0 minute(s) and 1 seconds 
info: Hello! My name is Ronex. How may I assist you today? 
info: Your Issue ID for this chat is LTK111530194898544X 
Ronex: Hi there! What can I do for you today? 
you: hello is ther a free roll bonus or token on sign up or will i have to deposit to play? 
you: ?