Subject: Ticket #DPCO0: he chat was transferred to Sonny because Ricky had lost internet connection.
From: <[email-masked]>
To: [email-masked]
Date: Wed, 09 Sep 2015 18:30:49 -0400

## New ticket ##
See this ticket in LiveChat: https://my.livechatinc.com/tickets/DPCO0

Ticket subject: he chat was transferred to Sonny because Ricky had lost internet connection.

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Author: Visitor ([email-masked]) 
Date: Thu, 09/10/15 4:00 am
Message:
Chat transcript:
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Ricky (Thu, 9/10/2015, 02:31:04 am Asia/Kolkata)
Hi, thanks for choosing Mix &#x27;n&#x27; Twist Bartending. How may I help you?

Visitor (Thu, 9/10/2015, 02:31:08 am)
I was in chat got disconnected

Sonny (Thu, 9/10/2015, 02:31:37 am)
Hi there

Visitor (Thu, 9/10/2015, 02:32:04 am)
hi

Sonny (Thu, 9/10/2015, 02:32:10 am)
Sorry to hear about it. Your chat has been transferred to me due to some technical issues.

Visitor (Thu, 9/10/2015, 02:32:11 am)
are you the same guy 

Sonny (Thu, 9/10/2015, 02:32:28 am)
I&#x27;m Sonny here. How may I help you?

Visitor (Thu, 9/10/2015, 02:33:15 am)
If I arrange an event in Ireland 

Visitor (Thu, 9/10/2015, 02:33:29 am)
would you organise

Sonny (Thu, 9/10/2015, 02:33:55 am)
We can certainly look into this. We do travel abroad if applicable.

Sonny (Thu, 9/10/2015, 02:34:24 am)
In order to confirm this, you&#x27;d need to speak to one of my colleagues who deals with this. Would that be ok?

Visitor (Thu, 9/10/2015, 02:34:26 am)
where you from

Sonny (Thu, 9/10/2015, 02:34:44 am)
Here is our address Unit 3, Griffin House, Station Rd, Leeds, LS27 8JW

Visitor (Thu, 9/10/2015, 02:35:09 am)
Dont you know where Ireland is

Sonny (Thu, 9/10/2015, 02:35:37 am)
Could I ask if you&#x27;re interested in any of our services? Yes, I do.

Visitor (Thu, 9/10/2015, 02:36:33 am)
then why I need to  speak to your colleague

Sonny (Thu, 9/10/2015, 02:37:38 am)
I&#x27;m sorry I&#x27;m not 100% sure if we could arrange that for you. This is not my area of expertise. If you&#x27;re interested I can certainly have someone to call you with the exact details.

Sonny (Thu, 9/10/2015, 02:38:10 am)
Before going further can I ask your name so I know who I&#x27;m speaking with?

Visitor (Thu, 9/10/2015, 02:38:56 am)
not interested   bye

Sonny (Thu, 9/10/2015, 02:39:37 am)
Alright. No worries. Bye for now.

Sonny (Thu, 9/10/2015, 02:39:44 am)
Thanks very much for using Mix &#x27;n&#x27; Twist Bartending live chat. You can email this transcript to yourself via the button at the top of the chat window. Please feel free to leave a comment on your live chat experience after closing the chat window. Thanks again and goodbye.

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