Subject: Ticket #VP05A: The chat was transferred to Richard because Barry had technical issues with his system.
From: <[email-masked]>
To: [email-masked]
Date: Mon, 07 Sep 2015 04:36:38 -0400

## New ticket ##
See this ticket in LiveChat: https://my.livechatinc.com/tickets/VP05A

Ticket subject: The chat was transferred to Richard because Barry had technical issues with his system.

----
Author: Visitor  ([email-masked]) 
Date: Mon, 09/07/15 2:06 pm
Message:
Chat transcript:
----------
Barry (Mon, 9/7/2015, 01:37:20 pm Asia/Kolkata)
It&#x27;s nice to see you back on the Race Arches UK website. Can I help answer any queries you may have?

Visitor  (Mon, 9/7/2015, 01:37:21 pm)
Hi.  It is possible the provider of our race arch for Saturday 12th September has let us downas we cannot get hold of them.  How much would it be to hire one?  Say the black 5m red square arch?  Also, how much are they to purchase? 

Richard (Mon, 9/7/2015, 01:41:01 pm)
Apologies, this chat was transferred to me as Barry had some technical issues with his system.

Richard (Mon, 9/7/2015, 01:41:45 pm)
Hire prices are around £100 + VAT depending on size and date required.

Richard (Mon, 9/7/2015, 01:41:59 pm)
Prices start at £550 + VAT for a 3m arch and go up in price depending on the size and design.

Richard (Mon, 9/7/2015, 01:42:14 pm)
Before going further can I ask your name so I know who I&#x27;m speaking with?

Visitor  (Mon, 9/7/2015, 01:43:07 pm)
Hi. My name is Ashley from Quest Events.  Our next event is Twilight Run this Saturday.

Richard (Mon, 9/7/2015, 01:43:25 pm)
Thanks Ashley could you tell me something about your event please?

Visitor  (Mon, 9/7/2015, 01:43:55 pm)
Its a 5 or 10km  OCR race in Leicestershire

Richard (Mon, 9/7/2015, 01:44:14 pm)
Sounds great, I think it will be best if I ask a member of the team who specialises in your type of event to give you a call and go through all the options with you.

Richard (Mon, 9/7/2015, 01:44:23 pm)
When would be the best time for them to call you? And what is the best number? Also may I have your email address?

Visitor  (Mon, 9/7/2015, 01:44:41 pm)
Ok.  Please do.  my number is 07547 677971.

Richard (Mon, 9/7/2015, 01:44:54 pm)
It would also be helpful if I could take your email address too please?

Visitor  (Mon, 9/7/2015, 01:46:28 pm)
[email-masked]

Richard (Mon, 9/7/2015, 01:46:33 pm)
Thanks, when would it be convenient to call you?

Visitor  (Mon, 9/7/2015, 01:47:01 pm)
anytime this morning.

Richard (Mon, 9/7/2015, 01:47:16 pm)
I can&#x27;t guarantee an immediate call, but rest assured I&#x27;ll certainly ask someone to contact you as soon as possible.

Richard (Mon, 9/7/2015, 01:47:25 pm)
Is there anything else I can help you with today?

Visitor  (Mon, 9/7/2015, 01:47:45 pm)
No that&#x27;s it

Unsubscribe: https://my.livechatinc.com/unsubscribe/ticket_notifications/YTExN2ZhN2ZkMDQzODlmMmMzZDFjNjkxMjRmODY5M2ZmNzM4ZTc5ODliY2QzZmVlM2FmNjg3ZjM2NjZkN2ZjOTFkNzA0ODQ0Mjc0MWM1YTYwNTdhZTYxMWQ2MDMyYmYz/tickets-unsubscribe

Powered by http://www.livechatinc.com