Subject: Ticket #N6LAQ: Lost interenet connection
From: <[email-masked]>
To: [email-masked]
Date: Sat, 05 Sep 2015 19:29:30 -0400

## New ticket ##
See this ticket in LiveChat: https://my.livechatinc.com/tickets/N6LAQ

Ticket subject: Lost interenet connection

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Author: Visitor ([email-masked]) 
Date: Sun, 09/06/15 4:59 am
Message:
Chat transcript:
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Sonny (Sun, 9/6/2015, 04:27:49 am Asia/Kolkata)
Hello, thanks for visiting The Best Singing Waiters. How can we help you?

Sonny (Sun, 9/6/2015, 04:27:57 am)
Hi - how are you?

Visitor (Sun, 9/6/2015, 04:28:58 am)
Hi 

Visitor (Sun, 9/6/2015, 04:29:07 am)
How

Visitor (Sun, 9/6/2015, 04:29:16 am)
 much is this service

Sonny (Sun, 9/6/2015, 04:29:37 am)
Thanks for your enquiry. Our fees are completely bespoke.

Sonny (Sun, 9/6/2015, 04:29:46 am)
However, there are three main options that people tend to go with but we can scale up or scale down to fit with your requirements, so it really depends on those before we can work out a price for you.

Visitor (Sun, 9/6/2015, 04:30:10 am)
Ok what&#x27;s the iptions

Sonny (Sun, 9/6/2015, 04:30:11 am)
Could I ask a bit about your event regarding the occasion, date and expected number of guests?

Visitor (Sun, 9/6/2015, 04:30:33 am)
10th dec ,wedding 

Visitor (Sun, 9/6/2015, 04:30:48 am)
150 gueats

Sonny (Sun, 9/6/2015, 04:30:52 am)
Thanks. We&#x27;re able to put together a completely bespoke show for you, although our three main options are the singing waiters part, the drinks entertainment and then the evening reception - you can read all about it here: http://www.thebestsingingwaiters.com/the-show/

Sonny (Sun, 9/6/2015, 04:31:44 am)
Before going further may I ask your name so I know who I&#x27;m speaking with?

Visitor (Sun, 9/6/2015, 04:33:17 am)
Joan furey

Visitor (Sun, 9/6/2015, 04:33:42 am)
I only want the singing waiter 

Sonny (Sun, 9/6/2015, 04:33:49 am)
Thanks Joan. Could I take the event venue too please?

Visitor (Sun, 9/6/2015, 04:34:22 am)
It&#x27;s thornberries in Middleton 

Sonny (Sun, 9/6/2015, 04:35:02 am)
Great, thanks. We&#x27;d be very happy to put together the perfect package for the event. It&#x27;s best if I ask a member of the team to give you a call and they&#x27;ll be able to listen to your requirements and take it from there.

Sonny (Sun, 9/6/2015, 04:35:19 am)
May I take your contact number and email address please?

Visitor (Sun, 9/6/2015, 04:36:00 am)
Ok I don&#x27;t no my email can I take a number so I can call tomorrow when I&#x27;m free

Sonny (Sun, 9/6/2015, 04:36:29 am)
To ensure you get the best service, it&#x27;s better if I take your details and ask one of my colleagues to call you at your convenience. Would that be ok?

Visitor (Sun, 9/6/2015, 04:38:56 am)
Ok one min il get my number 

Sonny (Sun, 9/6/2015, 04:39:10 am)
Sure, thanks.

Visitor (Sun, 9/6/2015, 04:41:40 am)
0734066838352

Sonny (Sun, 9/6/2015, 04:43:07 am)
Thanks for the information. Could you please re-verify your contact number? There seems to be extra digits.

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