Subject: Ticket #L9TXU: Chat was transferred to Aaron due to lost internet connection
From: <[email-masked]>
To: [email-masked]
Date: Fri, 04 Sep 2015 07:44:12 -0400

## New ticket ##
See this ticket in LiveChat: https://my.livechatinc.com/tickets/L9TXU

Ticket subject: Chat was transferred to Aaron due to lost internet connection

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Author: Visitor ([email-masked]) 
Date: Fri, 09/04/15 5:14 pm
Message:
Chat transcript:
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Michael (Fri, 9/4/2015, 03:39:09 pm Asia/Kolkata)
Hello, thanks for visiting The Best Singing Waiters. How can we help you?

Visitor (Fri, 9/4/2015, 03:39:10 pm)
hi, I am getting married next year and we are looking for some entertainment. would you be able to give me a quote?

Michael (Fri, 9/4/2015, 03:39:48 pm)
Sure we would be glad to arrange a perfect quote for you. Before going further can I ask your name so I know who I&#x27;m speaking with?

Visitor (Fri, 9/4/2015, 03:40:46 pm)
yes of course its Lauren

Michael (Fri, 9/4/2015, 03:41:43 pm)
Thank you Lauren. And first of all congratulations! Could I ask a bit more about your event regarding the wedding venue, date and expected number of guests?

Visitor (Fri, 9/4/2015, 03:42:52 pm)
we are holding a marquee at my parents in hertford, we are expecting roughly 130 guests

Visitor (Fri, 9/4/2015, 03:42:59 pm)
on the 23rd July 2016

Aaron (Fri, 9/4/2015, 03:43:29 pm)
Apologies, this chat was transferred to me as Michael had some technical issues with his system.

Visitor (Fri, 9/4/2015, 03:43:51 pm)
no problem, i think you are speaking to my mum also 

Aaron (Fri, 9/4/2015, 03:44:58 pm)
Congratulations for your big day!!! 
Yes Lauren. You are right.

Visitor (Fri, 9/4/2015, 03:46:25 pm)
should i let you speak to my mum, rather than having the same conversation lol

Aaron (Fri, 9/4/2015, 03:47:56 pm)
I have got your contact and wedding details from Richelle. I will pass your details to my team and someone will get in touch with you soon as soon as possible.

Aaron (Fri, 9/4/2015, 03:48:47 pm)
Is there anything else I can help you with lauren?

Aaron (Fri, 9/4/2015, 03:51:01 pm)
Please take your time. I’ll leave the chat open so you can respond when you’re ready.

Visitor (Fri, 9/4/2015, 03:53:23 pm)
excellent thank you

Visitor (Fri, 9/4/2015, 03:53:44 pm)
how long does it normally take to get a quote? have you got my lauren.stratford@figleaves email?

Visitor (Fri, 9/4/2015, 03:53:48 pm)
.com

Aaron (Fri, 9/4/2015, 03:55:11 pm)
You are most welcome. Before we prepare quote, we discuss your requirements with you and then we put together the perfect package for your big day. I will have a member of the team contact you to put a perfect package for you.

Aaron (Fri, 9/4/2015, 03:57:35 pm)
Could you please confirm your contact number please 07774 454148?

Aaron (Fri, 9/4/2015, 04:01:24 pm)
Please take your time. I’ll leave the chat open so you can respond when you’re ready.

Aaron (Fri, 9/4/2015, 04:03:05 pm)
As I haven&#x27;t heard from you for a while, I&#x27;m going to close this chat but you can re-open it if you need any help.

Aaron (Fri, 9/4/2015, 04:03:09 pm)
Thanks very much for using The Best Singing Waiters live chat. You can email this transcript to yourself via the button at the top of the chat window. Please feel free to leave a comment on your live chat experience after closing the chat window. Thanks again and goodbye.

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