Subject: Ticket #F9FS2: The chat was transferred to Richar due to some technical issue with the system.
From: <[email-masked]>
To: [email-masked]
Date: Thu, 03 Sep 2015 07:30:42 -0400

## New ticket ##
See this ticket in LiveChat: https://my.livechatinc.com/tickets/F9FS2

Ticket subject: The chat was transferred to Richar due to some technical issue with the system.

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Author: Visitor ([email-masked]) 
Date: Thu, 09/03/15 5:00 pm
Message:
Chat transcript:
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Michael (Thu, 9/3/2015, 04:24:08 pm Asia/Kolkata)
Hello, thanks for visiting Close Brothers Invoice Finance. How can we help you?

Visitor (Thu, 9/3/2015, 04:24:10 pm)
will close brothers fund RPO&#x27;s(depoel)

Richard (Thu, 9/3/2015, 04:27:49 pm)
Apologies, this chat was transferred to me as Michael had some technical issues with his system.

Richard (Thu, 9/3/2015, 04:28:09 pm)
For a question like this I&#x27;ll need to refer you to my colleague who&#x27;ll have a better idea than me about this subject.

Richard (Thu, 9/3/2015, 04:28:12 pm)
I&#x27;ll certainly see if I can help. Before going further can I ask your name so I know who I&#x27;m speaking with?

Visitor (Thu, 9/3/2015, 04:28:24 pm)
leon

Richard (Thu, 9/3/2015, 04:28:54 pm)
Thanks Leon.
First of all can I ask your job title and the name of your UK-registered company?

Visitor (Thu, 9/3/2015, 04:31:10 pm)
finance manager Resource Management Solutions NE ltd

Richard (Thu, 9/3/2015, 04:31:36 pm)
Great!
Please can you also confirm if your company has an annual turnover of £250k or more, or at least a projected turnover of £250k in the next fiscal year?

Visitor (Thu, 9/3/2015, 04:32:12 pm)
Yes 

Richard (Thu, 9/3/2015, 04:32:28 pm)
And could you confirm you’re interested in financing all of your invoices?

Visitor (Thu, 9/3/2015, 04:33:33 pm)
no interested in invoice discounting but around 90% of our invoices to be funded

Richard (Thu, 9/3/2015, 04:34:16 pm)
If you&#x27;d allow me a moment I&#x27;ll try my best to answer your question.

Richard (Thu, 9/3/2015, 04:35:45 pm)
Could you please confirm which of our services you are interested in?

Visitor (Thu, 9/3/2015, 04:36:20 pm)
invoice discounting

Richard (Thu, 9/3/2015, 04:37:23 pm)
That&#x27;s great, we&#x27;d be very happy to help. It&#x27;s best if I take some details from you and ask one of my colleagues to give you a call.

Richard (Thu, 9/3/2015, 04:37:28 pm)
Firstly, may I take your phone number and email address please?

Visitor (Thu, 9/3/2015, 04:38:45 pm)
great but my first question was do close brothers fund RPO invoices(depoel)

Richard (Thu, 9/3/2015, 04:39:19 pm)
It would be best If you discuss that with my colleague when they call as I do not have this information handy at the moment.

Richard (Thu, 9/3/2015, 04:39:34 pm)
Would that be Okay?

Visitor (Thu, 9/3/2015, 04:39:36 pm)
ok i&#x27;ll call laTER

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