Subject: RE: LTK1221604446893X | RE: | AWB# 5007932355
From: Subir Chakma <[email-masked]>
To: "Mustafa Fouad. Serageldien" <[email-masked]>
Date: Tue, 1 Sep 2015 21:50:16 +0530 (IST)

LTK1221604446893X - When you send email to Neil, or katerina etc.. 
You can NOT copy customers. Doing so is serious offence- 

- You expose our internal email contact to customers 
- And internal escalations procedure and issues are exposed to customers 
- Spamming them unnecessarily 
- All email to DHL must be copied to Katerina, which you did not. 

Could you be more watchful? 

Regards