Subject: Ticket #JVT8F: Had to transfer the chat,as Barry had system issue and was unable to type.
From: <[email-masked]>
To: [email-masked]
Date: Thu, 27 Aug 2015 11:40:07 -0400

## New ticket ##
See this ticket in LiveChat: https://my.livechatinc.com/tickets/JVT8F

Ticket subject: Had to transfer the chat,as Barry had system issue and was unable to type.

----
Author: Visitor ([email-masked]) 
Date: Thu, 08/27/15 9:10 pm
Message:
Chat transcript:
----------
Barry (Thu, 8/27/2015, 06:04:55 pm Asia/Kolkata)
Hi, welcome to Yomdel. Fancy trying out our chat services? Let&#x27;s talk now!

Barry (Thu, 8/27/2015, 06:05:11 pm)
Hi, how are you today?

Visitor (Thu, 8/27/2015, 06:05:40 pm)
hi, can yodel be integrated with wordpress

Barry (Thu, 8/27/2015, 06:06:11 pm)
I&#x27;ll certainly see if I can help. Before going further can I ask your name so I know who I&#x27;m speaking with?

Visitor (Thu, 8/27/2015, 06:06:24 pm)
Steve

Barry (Thu, 8/27/2015, 06:06:57 pm)
Thanks Steve. One moment please while I try to get you that information.

Aaron (Thu, 8/27/2015, 06:09:47 pm)
Apologies, this chat was transferred to me as Barry had some technical issues with his system.

Aaron (Thu, 8/27/2015, 06:10:18 pm)
Yes, Yomdel can be integrated with workpress. Could I ask what would be your primary reason to have live chat on your site?

Visitor (Thu, 8/27/2015, 06:11:24 pm)
Ok thanks. yes, for generating leads. We are a real estate agency beaded in Marbella and we are getting 40-50 visits to our site a day, however we ar enot converting any leads

Visitor (Thu, 8/27/2015, 06:11:39 pm)
we are using right move and zoople, but want our own converted leads

Aaron (Thu, 8/27/2015, 06:11:54 pm)
No porblem, we would be happy to help you with that. Could you give me your company name and the address of the website where you&#x27;d like to put chat?

Aaron (Thu, 8/27/2015, 06:13:45 pm)
Please take your time. I’ll leave the chat open so you can respond when you’re ready.

Visitor (Thu, 8/27/2015, 06:14:11 pm)
what are the costs for such a service?

Visitor (Thu, 8/27/2015, 06:14:21 pm)
is Yomdel a CPA service?

Aaron (Thu, 8/27/2015, 06:15:03 pm)
Since no two businesses are the same, we&#x27;d typically charge a modest price per lead based on the complexity of lead qualification and average customer value. We also need to ensure you&#x27;re happy with the service and get the best value for money. We&#x27;d be happy to discuss a pricing model that best suits you.

Aaron (Thu, 8/27/2015, 06:16:56 pm)
And regarding your other question, I am sorry I didn&#x27;t get that. May I ask what you mean by CPA?

Visitor (Thu, 8/27/2015, 06:18:31 pm)
CPA - cost per action which means do we pay per lead which is generated only

Aaron (Thu, 8/27/2015, 06:18:37 pm)
Thank you for confirming that Steve. Yes, we only charge per qualified lead.

Aaron (Thu, 8/27/2015, 06:18:40 pm)
It&#x27;s best if I ask Andy, the CEO, to call you back and he&#x27;ll be able to explain all about the service. May I take a contact number and email address please?

Visitor (Thu, 8/27/2015, 06:18:41 pm)
CPA is quite a common abbreviateion

Aaron (Thu, 8/27/2015, 06:19:23 pm)
Sorry about that. If you&#x27;d like to provide your contact details I&#x27;ll ask Andy to give you a call and discuss the details further.

Visitor (Thu, 8/27/2015, 06:20:02 pm)
no need to be sorry Aaron :) thank you for providing me with the information

Aaron (Thu, 8/27/2015, 06:20:56 pm)
You are welcome. So would it be okay, if I take your contact and website details?

Aaron (Thu, 8/27/2015, 06:24:34 pm)
Are we still connected Steve?

Unsubscribe: https://my.livechatinc.com/unsubscribe/ticket_notifications/YTExN2ZhN2ZkMDQzODlmMmMzZDFjNjkxMjRmODY5M2ZmNzM4ZTc5ODliY2QzZmVlM2FmNjg3ZjM2NjZkN2ZjOTFkNzA0ODQ0Mjc0MWM1YTYwNTdhZTYxMWQ2MDMyYmYz/tickets-unsubscribe

Powered by http://www.livechatinc.com