Subject: Ticket #S8FO0: Chat was transferred due technical issue with Richard's system (browser crashed)
From: <[email-masked]>
To: [email-masked]
Date: Thu, 27 Aug 2015 11:00:43 -0400

## New ticket ##
See this ticket in LiveChat: https://my.livechatinc.com/tickets/S8FO0

Ticket subject: Chat was transferred due technical issue with Richard&#x27;s system (browser crashed)

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Author: Visitor ([email-masked]) 
Date: Thu, 08/27/15 8:30 pm
Message:
Chat transcript:
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Richard (Thu, 8/27/2015, 08:06:10 pm Asia/Kolkata)
Hi, thanks for visiting Arval. How may I help you?

Visitor (Thu, 8/27/2015, 08:06:11 pm)
Hi Richard, 

Michael (Thu, 8/27/2015, 08:07:00 pm)
Apologies, this chat was transferred to me as Richard had some technical issues with his system.

Michael (Thu, 8/27/2015, 08:07:43 pm)
Welcome back Khyzer

Visitor (Thu, 8/27/2015, 08:08:25 pm)
Golf GT BlueMotion Technology 2.0 TDI 150PS 6 Speed 
5 Door
Manual, Colour - Deep Black Pearl
Interior - Titan Black Altcantara

Visitor (Thu, 8/27/2015, 08:09:07 pm)
i need quote for above golf for 2 years terms, on 10k and 15k miles

Visitor (Thu, 8/27/2015, 08:09:37 pm)
and also on 3 years terms for 10k and 15k per annum miles

Michael (Thu, 8/27/2015, 08:09:40 pm)
Great Khyzer . We have your previous chat details. If you&#x27;d provide your contact details I&#x27;ll ask one of my colleagues to give you a call discuss the best deal with you.

Visitor (Thu, 8/27/2015, 08:09:52 pm)
i don&#x27;t have any leasing car waiting for maturity

Visitor (Thu, 8/27/2015, 08:10:13 pm)
this will be leased to Klash Clothing Co. ltd

Michael (Thu, 8/27/2015, 08:10:41 pm)
Thanks for those details. May I have your contact number and email address please?

Michael (Thu, 8/27/2015, 08:12:26 pm)
Please take your time. I’ll leave the chat open so you can respond when you’re ready.

Visitor (Thu, 8/27/2015, 08:14:31 pm)
my name is Khyzer Islam, [email-masked] is my email address and contact number is 01616241892. ext 2103

Michael (Thu, 8/27/2015, 08:14:38 pm)
Thanks. When would it be convenient to call you?

Visitor (Thu, 8/27/2015, 08:14:44 pm)
now

Visitor (Thu, 8/27/2015, 08:14:47 pm)
if possible

Michael (Thu, 8/27/2015, 08:15:41 pm)
And when would you be looking to place an order?

Michael (Thu, 8/27/2015, 08:15:41 pm)
I can&#x27;t guarantee a specific time, but I&#x27;ll certainly pass on your request.
May I ask Do you have a budget in mind?

Visitor (Thu, 8/27/2015, 08:17:48 pm)
we don&#x27;t have any budget for it but after best possible deals

Visitor (Thu, 8/27/2015, 08:18:00 pm)
we will be making decision within a week

Michael (Thu, 8/27/2015, 08:18:22 pm)
No worries. May I know your position in your company too please?

Visitor (Thu, 8/27/2015, 08:18:44 pm)
is there any possibility to send me quotes via email

Michael (Thu, 8/27/2015, 08:18:57 pm)
Sure. I&#x27;ll pass on your message and ask someone to get in touch to discuss things with you via email.

Visitor (Thu, 8/27/2015, 08:19:29 pm)
07860140394 is my mobile and can be contacted on this number 

Visitor (Thu, 8/27/2015, 08:19:37 pm)
thanks a lot

Michael (Thu, 8/27/2015, 08:20:05 pm)
You&#x27;re welcome. 
Is there anything else I can help you with today?

Visitor (Thu, 8/27/2015, 08:20:31 pm)
no thanks a lot, take care, bye for now

Michael (Thu, 8/27/2015, 08:20:50 pm)
You&#x27;re most welcome. 
Have a great day ahead.!!

Michael (Thu, 8/27/2015, 08:20:58 pm)
Thanks very much for using the Arval live chat. You can email this transcript to yourself via the button at the top of the chat window. Please feel free to leave a comment on your live chat experience after closing the chat window. Thanks again and goodbye.

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