Subject: Re: tech training
From: Subir Chakma <[email-masked]>
To: xin Xuejing <[email-masked]>, jessica yan <[email-masked]>, jupiter wu <[email-masked]>
Cc: Pritish Nandi <[email-masked]>
Date: Mon, 17 Aug 2015 22:39:08 +0530 (IST)

Hello All 

IN order to escalate, follow the same procedure as Paper Order. You need to select appropriate category and raise a ticket in order to escalate. 

@Pritish- This is important, please check if there is any confusion. 

From: "Subir Chakma" <[email-masked]> 
To: "xin Xuejing" <[email-masked]>, "jessica yan" <[email-masked]>, "jupiter wu" <[email-masked]> 
Cc: "Subir Chakma" <[email-masked]> 
Sent: Monday, August 17, 2015 10:20:46 PM 
Subject: tech training 

Below note from Bufan means - a log notes in Open ERP will be enough for them to follow up under terminal issues etc... select the issue category carefully. 
Any question, please let me know. 

Hi, 
Just want to remind the team, please don't forget to submit ticket or email us if follow up is needed. Like this one below, a terminal issue ticket will be sufficient. 

Thanks 
Bufan 

Regards